Please note: Due to an unprecedented volume of orders being processed through our website, there may be dispatch delays of up to 5 business days. We apologize for any inconvenience and are doing all we can to get your order to you as quickly as possible.
Our delivery partners are currently experiencing shipping delays outlined in the table below.
Please note: Delivery timeframes are an estimation only. Due to the current climate, further delivery delays may be experienced.
|Delivery Destination||Expected Delay Time|
|Areas excluding Auckland and/or listed below||Up to 3 business days|
|Hamilton and surrounding Waikato||Up to 6 business days|
|Auckland, North Shore||Up to 3 business days|
|Auckland, South||Up to 3 business days|
|Auckland, central business district||Up to 3 business days|
|Auckland, East||Up to 3 business days|
|Auckland, West||Up to 3 business days|
|Pukekohe, Pokeno and surrounding areas||Up to 3 business days, plus 1 additional business day in rural areas|
Please note: Shipping times are a guideline and subject to change. You may experience slightly longer delivery times during peak periods, due to wild weather, or due to other postal service delivery issues that are unforeseen or unavoidable events beyond Adelien's Arts reasonable control. Online orders are processed and shipped from Auckland, New Zealand and so we follow any Auckland and New Zealand Public Holidays.
How long does dispatch take?
Standard delivery: Orders placed Monday to Thursday will be processed the next working day. Orders placed after 11am on Friday will be processed the following Monday.
During sale periods please allow additional days for the processing of your order.
Express delivery: Orders must be placed prior to 2pm NZT Monday to Thursday. Orders placed after this will be processed and dispatched the next business day.